What You Can Do on WhatsApp

What you can do with Penny on WhatsApp

Penny is a fully-featured AI bookkeeper, and most of her capabilities are available right from your WhatsApp conversation. Here's a comprehensive guide to everything you can do without ever opening the Accounted dashboard.

Receipt scanning and expenses

• Send a photo of a receipt — Penny extracts the details (merchant, date, amount, VAT) and matches it to your bank transactions automatically.
• Log a cash expense — Tell Penny about a cash payment and she'll record it as an expense (e.g., "I paid £12 cash for parking at the hospital").
• Send multiple receipts — Process a batch of receipts one after another. Penny handles them in order.
• Forward email receipts — Screenshot a digital receipt and send it to Penny for processing.

Mileage tracking

• Log a journey — Tell Penny where you went and why (e.g., "Drove 45 miles to client meeting in Bristol"). She records it and calculates the HMRC-approved mileage allowance.
• Check your mileage total — Ask "How much mileage have I logged this month?" for a running total.
• Regular journeys — For recurring trips, Penny remembers the distance and can log it with a quick message (e.g., "Did the Bristol run again today").

Transaction review

• Ask what needs reviewing — Penny will list any transactions awaiting your input, starting with the most important.
• Confirm categories — When Penny suggests a category, reply "Yes" to confirm or tell her the correct one.
• Search transactions — Ask about specific transactions (e.g., "What did I spend at Amazon last month?" or "Show me my travel expenses this quarter").

Tax and financial questions

• Check your tax position — Ask "What's my tax position?" for an instant estimate of your Income Tax and National Insurance.
• Ask about deadlines — "When's my next quarterly submission due?" and Penny will tell you.
• Understand your numbers — Ask questions like "Am I more profitable than last quarter?" or "What are my biggest expenses?" and Penny will answer with real data.

Invoicing

• Create a quick invoice — Tell Penny the client name, description, and amount, and she'll generate an invoice for you to review and send.
• Check invoice status — Ask "Has Sarah paid her invoice?" and Penny will check your outstanding invoices.
• Send reminders — Ask Penny to send a payment reminder to a client with an overdue invoice.

Reports and summaries

• Request a summary — Ask for a weekly, monthly, or quarterly summary of your income and expenses.
• Profit and loss — Ask Penny for a quick P&L overview for any period.
• Cash flow — Ask "How's my cash flow looking?" for a summary of money in versus money out.

Reminders and notifications

• Set reminders — Ask Penny to remind you about something (e.g., "Remind me to chase the Johnson invoice next Monday").
• Deadline alerts — Penny proactively reminds you about upcoming HMRC deadlines and bank re-authorisations.

Getting help

• Ask anything — If you're unsure about a tax rule, expense category, or how something works, just ask. Penny will do her best to explain in plain English. For complex tax queries, she'll recommend speaking to an accountant.

The beauty of Penny on WhatsApp is that you can manage your books in spare moments — waiting for a kettle to boil, sitting on a train, or winding down in the evening. No apps to open, no forms to fill in. Just send a message.